Privacy Policy
More
Introduction & Scope
This Privacy Policy explains how Mangal Pide – Turkish Restaurant & Grill (“Mangal Pide”, “we”, “us”) collects, uses, shares, and protects your personal data when you visit our website, make a booking, place an order, or contact us. It applies to our website at mangalpide.co.uk and to our dine‑in, takeaway, and delivery services. By using our site or services, you acknowledge this notice.
We collect data you provide directly and data generated by your use of our services:
- Contact details: name, email, phone when you enquire or book.
- Reservation/order details: preferred date/time, party size, items ordered, delivery address.
- Communications: messages sent via forms or email.
- Payment status: confirmations from third‑party processors (we do not store full card details).
- Usage data: pages viewed, device/browser, approximate location (via analytics).
- Cookies: small files used for essential site functions and analytics—see Cookies & Tracking.
We use your data to: (a) handle enquiries and reservations; (b) prepare and deliver takeaway orders; (c) send service messages (e.g., confirmations, updates); (d) improve our website and menu through aggregated analytics; (e) meet legal obligations (e.g., accounting, food safety); and (f) protect our services from fraud or misuse.
We process personal data under the UK GDPR and Data Protection Act 2018 based on: (i) consent (e.g., optional cookies, marketing if opted in); (ii) contract (to provide reservations and orders you request); (iii) legitimate interests (to run and secure our services, respond to enquiries, and understand site usage); and (iv) legal obligations (record‑keeping and compliance).
We share personal data with trusted service providers only as needed to operate our business—for example: website hosting, analytics, booking/order platforms, and payment processors. These parties are bound by contract to protect your data and may not use it for their own purposes. We do not sell personal data.
Some suppliers may process data outside the UK/EEA. Where this occurs, we rely on lawful transfer mechanisms such as adequacy regulations or Standard Contractual Clauses, plus additional safeguards where appropriate.
We keep personal data only as long as necessary for the purposes set out in this notice: typically for the duration of a booking/order plus a reasonable period for queries and record‑keeping, and longer where required by law (e.g., tax records). We then delete or anonymise the data.
Under the UK GDPR you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw it at any time. To exercise rights, contact us using the details below. You can also complain to the ICO (ico.org.uk).
We use essential cookies to make the site work and analytics cookies to understand traffic and improve the experience. Analytics run in aggregate; you can adjust your browser settings to manage cookies. If a cookie banner is shown, your choices there will be respected.
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls, and staff awareness. No method is 100% secure, but we work to prevent unauthorised access, alteration, or loss.
Data Controller: Mangal Pide – Turkish Restaurant & Grill
Email: mevlutkisacik84@hotmail.com
Phone: 020 7254 6999
Address: 27 Stoke Newington Road, London, N16 8BJ
For privacy requests, please include your name, contact details, and a brief description of your query.
Email: mevlutkisacik84@hotmail.com
Phone: 020 7254 6999
Address: 27 Stoke Newington Road, London, N16 8BJ
For privacy requests, please include your name, contact details, and a brief description of your query.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Material changes will be highlighted when applicable.